ALWAYS HERE TO SERVE YOU – WORKING HARD TO KEEP YOU SAFE

COVID-19 Post-Restrictions Policy

While COVID precautions are no longer be a matter of law, each of us is entitled to make our own decisions with regard to how quickly we choose to move away from these practices in our own lives and workplaces. We know that many among us will continue to exercise caution and recognize that, particularly for those in more vulnerable populations, there remains reason for concern over the virus.

It is always our intention that our facilities should be a place of safety and comfort for those who require our services and everyone who visits us, so, we have instituted new safety protocols to help us all as we deal with ongoing health concerns.

• In our public common areas (entrances, hallways, washrooms) we no longer require the wearing of masks although we will welcome and encourage their use by anyone who chooses to do so. We will continue to have masks available for anyone who wants them.

• While physical distancing is no longer a requirement in common areas, we will ask everyone visiting our facilities to be respectful of the needs of others and mindful that there are those who will wish to continue to avoid close contact and crowds. We will continue to encourage good hand hygiene and to provide hand sanitizer.

• To respect the needs of the families we are serving, we will allow them to choose for themselves the protocols that we will employ in private / family areas (parlours, Chapel, reception rooms). At the discretion of the family, masks and/or physical distancing requirements may be implemented in the areas they are occupying. As an example, we can post signs at the entrance to a visitation room stipulating that a mask is required to enter that room. Churches and cemeteries may set their own policies however, where a family requests tighter restrictions, we will communicate their wishes to the other venues and advise the family of the policies in place.
  
  
• We will reserve the right to implement traffic flow controls (designated entrances and exits) and capacity limits, to avoid over-crowding, at our discretion, if we deem it necessary.
  
  
• Our staff will continue to monitor themselves for symptoms of communicable disease and take appropriate precautions should they occur. Likewise we will continue to ask that those who are ill or showing symptoms stay away from the funeral home until they feel better.
  
  
• Finally, as always, we are grateful for your cooperation as we strive to keep everyone both safe and comfortable and ask that we all exercise consideration, patience and kindness as we come to terms with these changes and find our individual ways forward.
  
  

Thank you.